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BPO Services
"We are committed to quality. Our tailored BPO services help you in acquiring highest ROI with scrutinized assure of our BPO customer services. In fact, what we deliver that opt by others tomorrow. Our call center agents are intuitive in their customer’s service in real time with strong dedication and determination".
As the current sources of revenue face slower growth, software companies are trying new ways to increase their revenues. BPO is top on their list today. IT services companies are making a quick entry into the BPO space on the strength of their existing set of clients. |
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Web Marketing & Support
Our comprehensive and elegant Web Marketing and Support services ensure the generation of substantial revenues for our clients of various sectors, and offer a considerable return on the investment in as short a timescale as desired. Our service providers also command exclusive expertise to do sales and marketing through the Email and Telemarketing. We provide ingenious solutions for ecommerce, marketing software, and best search engine optimization.
Our telesales and telemarketing outsourcing services aim fruitful interactions with potential customers for "prospecting" i.e. either for generating their interest in your products and services, or to up-sell and cross-sell to an existing customer base or to complete the sales process on-line.
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Financial Accounting
We are successfully catering to the requirements of various sectors while rendering a host of accounting and BPO services to our clients. These services are planned for our clients so as to help our clients in selecting a full back office service or specific service as per their requirements. As this is the era of globalization and technology convergence, it is obvious that processes of conducting business need to be redefined. Outsourcing is a new means of carrying out business where in the big and established names of various sectors are outsourcing their accounting processes while ensuring the better management of their finances and saving time etc. |
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We plan and execute these services as per the requirements of our clients. These services include: |
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| Bookkeeping and Accounting Services |
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Payroll |
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Preparation of year end financial Statements |
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Data and Voice Management
Data and Voice Management is a significant yet challenging task in today's information rich ambiance. The quantity of paper work done by diverse companies and organizations of various sectors has increased manifolds. The essential requirement to share business information with customers, business partners, and different setups of the company in various locations, has proved a tedious task for the companies of throughout the world. |
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Website Design and Website Development
Our comprehensive and elegant Web Marketing and Support services ensure the generation of substantial revenues for our clients of various sectors, and offer a considerable return on the investment in as short a timescale as desired. Our service providers also command exclusive expertise to do sales and marketing through the Email and Telemarketing. We provide ingenious solutions for ecommerce, marketing software, and best search engine optimization.
Our telesales and telemarketing outsourcing services aim fruitful interactions with potential customers for "prospecting" i.e. either for generating their interest in your products and services, or to up-sell and cross-sell to an existing customer base or to complete the sales process on-line.
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| Transcription Services |
A. Medical Transcription
By elegantly combining highly skilled and broadly experienced medical transcriptions, proofreaders, processes, and state-of-the-art technology, our discerning service providers extend a wide variety of Medical Transcription services for numerous hospitals, medical clinics and individual practitioners. Reasonable & competitive pricing, quick turn-around time, expedient and unique approach, and impeccable customer service make us one of the most preferred choices, for impressive medical transcription services. Medical transcription is a process wherein a doctor dictates verbally the history of the patient. This is carefully recorded in the electronic format, which is done by the outsourcing services provider, known as the Medical Transcriptions. The work of the IT enabled services provider is not only confined to preparing the common reports for every patient, but also includes scrupulous recording of several other mission critical information of the patients, such as laboratory reports, diagnosis, clinical reports, medicines prescribed etc. With the help of such critical details the doctors can only defend themselves if their patients are suing them, as the information supplements as legal proof. Moreover, it is also of a great help to the insurance companies for the claims made.
Outsourcing your medical transcription requirements to us saves substantial amount of your time and money. Our broadly experienced medical transcriptionists and proofreaders provide you ample support and expedient solutions for your office work and guarantee that you will have enough time to attend your patients. Our medical transcription solutions scale to meet diverse demands of hospitals, health systems and group practices.
B. Business Transcription
We provide Business Transcription Services to almost all fields, right from the health care, insurance, and airlines to the automobiles. We do undertake the transcription of conference calls, meetings, seminars and analyst calls. Our service providers also cover sales meetings, budget planning sessions, and various other business conversations. We guarantee transcribing conference calls with maximum accuracy and security for the confidential contents. We are extremely sensitive and aware of the security of your data. All our business transcription services are characterized by strict and stringent security measures conforming to the Information Security Management Systems (ISMS - ISO 271001:2005). We also offer business transcription services for the following business groups- |
- For Speakers/Moderator.
- For Books/Manuscripts.
- For Teleconferences.
- For Medicines and Insurance groups.
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Email and Chat Support
The e-mail support services are expedient for tackling the frustrations of customers, and receiving information about carrying out business transactions and interactions. The e-mail service also improves the customer conversion rates. E-Mail responses usually take from one to three days to process. As e-mail is one of the key web based assistance needed in most of the companies of various sectors, it is best to select an offshore outsourcing company to handle it. Our comprehensive e-mail services include the following: |
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- Customer care
- Order fulfillment
- Technical support
- Complete query resolution
- Verification
- Resolving escalated cases
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Chat
Live customer services are needed continually from time-to-time to solve diverse customer queries. Our service providers offer chat support services in order to strengthen and tauten your web based customer interaction. Chat is the best option for companies of various sectors who are planning to provide live help to their customers. The live Chat support services are well-equipped with computer hardware, software, and various other electronic and mechanical equipments.
A very important and expedient tool in building customer relationships, the live Chat support guides customers and helps them, irrespective of the nature of their question or problem. The live online chat is very expedient & elegant in applying online for credit cards, filling insurance claims, purchasing different items or obtaining various technical support.
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